🔁 Refunds & Cancellations Policy – HostingTrex
At HostingTrex.com, we are committed to providing reliable hosting and domain services with complete transparency. Please read our refunds and cancellations policy carefully before placing an order.
🔹 Hosting Services
We offer a 7-Day Money-Back Guarantee on shared hosting services (excluding domain names, addons, and third-party licenses).
If you are not satisfied with our hosting services, you may request a refund within 7 days of the purchase date.
Refunds are only applicable for first-time purchases. Renewals are non-refundable.
After 7 days, no refund will be issued.
No refund is available if your account is suspended due to terms of service violation.
🔹 Domain Registrations
Domain name purchases are non-refundable.
Once a domain is registered, it cannot be cancelled or changed.
Please double-check domain spelling and extension before completing the purchase.
🔹 Cancellations
You may cancel your hosting service at any time by contacting our support team.
For cancellations within the refund window (for eligible services), a refund will be processed.
For cancellations after the refund window, the service will remain active until the end of the billing cycle.
🔹 How to Request a Refund
To request a refund, please email us at support@hostingtrex.com with your:
Full name
Order ID or invoice number
Reason for the refund request
Our team will review your request and respond within 1–2 business days.
🔹 Contact Us
For any questions regarding refunds or cancellations, feel free to contact us:
📧 support@hostingtrex.com
📞 +91 80168 72708